--- title: "Interview Brief: Growing Revenue Streams through Acquisition and Relationship Expansion" description: ARGO enables financial institutions to provide an Omni-channel environment, identifying and meeting customer needs earlier and throughout the customer journey. --- [Skip to content](https://info.argodata.com/growing-revenue-streams-through-customer-acquisition-and-relationship-expansion#main-content) [![ARGO black logo 78 ppi](https://info.argodata.com/hs-fs/hubfs/ARGO%20black%20logo%2078%20ppi.png?width=200&height=53&name=ARGO%20black%20logo%2078%20ppi.png)](https://argodata.com/) - Financial Services Show submenu for Financial Services - Solutions Show submenu for Solutions - [Omni-Channel Collaboration](https://argodata.com/financial-solutions/omni-channel-collaboration/) - [Digital Strategy](https://argodata.com/financial-solutions/digital/) - [Customer Engagement](https://argodata.com/financial-solutions/customer-engagement/) - [Improve Customer Acquisition](https://argodata.com/financial-solutions/customer-acquisition/) - 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[Omni-Channel Collaboration](https://argodata.com/financial-solutions/omni-channel-collaboration/) - [Digital Strategy](https://argodata.com/financial-solutions/digital/) - [Customer Engagement](https://argodata.com/financial-solutions/customer-engagement/) - [Improve Customer Acquisition](https://argodata.com/financial-solutions/customer-acquisition/) - [Frictionless Omni Fulfillment](https://argodata.com/financial-solutions/fulfillment/) - [Deliver Service Excellence](https://argodata.com/financial-solutions/service/) - [Sales Management](https://argodata.com/financial-solutions/sales-management/) - [Enhance Customer Experiences](https://argodata.com/financial-solutions/customer-experience/) - [Mitigate Fraud and Risk](https://argodata.com/financial-solutions/risk-management-update/) - Products Show submenu for Products - [Omni-Channel Sales and Service](https://argodata.com/financial-solutions/omni-channel-sales-and-service/) - [Teller Payments](https://argodata.com/financial-solutions/teller-payments-fraud/) - [Fraud & AML](https://argodata.com/financial-solutions/fraud-aml/) - [Retail Lending](https://argodata.com/financial-solutions/retail-lending/) - [Business Lending](https://argodata.com/financial-solutions/business-lending/) - [Treasury Services](https://argodata.com/financial-solutions/treasury-services/) - Who We Serve Show submenu for Who We Serve - [Retail Banking](https://argodata.com/financial-solutions/retail-banking/) - [Deposit Operations](https://argodata.com/financial-solutions/deposit-operations-new/) - [Data Science](https://argodata.com/financial-solutions/data-science-new/) - [Lending Operations](https://argodata.com/financial-solutions/lending-operations-new/) - [Marketing](https://argodata.com/financial-solutions/marketing/) - [Risk and Compliance](https://argodata.com/financial-solutions/risk-and-compliance-new/) - Healthcare Show submenu for Healthcare - Solutions Show submenu for Solutions - [Unlock UR Operational Power](https://argodata.com/healthcare-solutions/unlock-ur-operational-power/) - [Retain and Manage Great UR Talent](https://argodata.com/healthcare-solutions/retain-and-manage-great-ur-talent/) - [Expanding UR Staffing Options](https://argodata.com/healthcare-solutions/expanding-ur-staffing-options/) - [Improve Patient Care](https://argodata.com/healthcare-solutions/improve-patient-care/) - [Strengthen Your Financial Stability](https://argodata.com/healthcare-solutions/strengthen-your-financial-sustainability/) - [Drive BH UR Success With KPIs](https://argodata.com/healthcare-solutions/drive-behavioral-health-ur-success-with-kpis/) - Products Show submenu for Products - [Behavioral Health Utilization Review](https://argodata.com/healthcare-solutions/behavioral-health-utilization-review/) - [Patient Identity Matching](https://argodata.com/healthcare-solutions/patient-identity-matching/) - Who We Serve Show submenu for Who We Serve - [Behavioral Health Leadership](https://argodata.com/healthcare-solutions/behavioral-health-leadership/) - [Utilization Review Staff](https://argodata.com/healthcare-solutions/utilization-review-staff/) - Insights Show submenu for Insights - [News & Resources](https://argodata.com/insights/) - [FAQs](https://argodata.com/frequently-asked-questions/) - [Interview Library](https://argodata.com/interview-library-) - [Industry Insights](https://blog.argodata.com/thought-leadership-blog) - [Events & Conferences](https://argodata.com/events-and-conferences/) - Support Show submenu for Support - [Implementation & Deployment](https://argodata.com/implementation-deployment/) - [Compliance Services](https://argodata.com/compliance-services/) - [Operational Reliability](https://argodata.com/operational-reliability/) - [Customer Support Services](https://argodata.com/customer-support-services/) - [Knowledge Center](https://argodata.com/knowledge-center/) - About Us Show submenu for About Us - [Our Commitment](https://argodata.com/about-us/) - [What We Do](https://argodata.com/what-we-do/) - [Our Leadership](https://argodata.com/our-leadership/) - [In Our Community](https://argodata.com/in-our-community/) - [Our Partners](https://argodata.com/our-partners/) - Careers Show submenu for Careers - [Working at ARGO](https://argodata.com/working-at-argo/) - [Career Opportunities](https://argodata.com/careers/) - [Internships](https://argodata.com/internships/) ![Growing Revenue Streams](https://info.argodata.com/hubfs/Growing%20Revenue%20Streams.jpg "Growing Revenue Streams") # **Describing a Model and the Technology to Meet Customer Needs in an Omni-Channel Delivery Ecosystem** Customers expect to seamlessly transition between digital and human delivery channels. This shift in customer preference requires successful financial institutions to adopt a customer-centric, technology-driven business model to increase acquisition and improve relationship expansion.  In this interview, David Engebos, President and COO of ARGO, discusses how technology and analytics empower financial institutions to keep a finger on the pulse of their customer base throughout the customer journey with:  - Enhanced customer acquisition and relationship expansion through digital sensory, analytics, and automated decisioning technology; - Derived institutional knowledge from website navigation, self-disclosure, and application processing through digital and human channels; - Quantified intent and propensity through analysis of digital behavior and need signals, generating leads for the institution; - Frictionless fulfillment through digital and human start-stop-resume cross-channel functionality; - Relevant and timely content deployment through decision engine-driven engagement campaign functionality; - Referral management with notifications and alerts ensuring timely communication. Fill out the form on the left to download this interview and learn more about how *Connects* grows digital revenue streams through acquisition and relationship expansion for financial institutions.  [![ARGO](https://info.argodata.com/hs-fs/hubfs/ARGO%20white%20logo%2078ppi.png?width=200&height=53&name=ARGO%20white%20logo%2078ppi.png "ARGO")](http://argodata.com) Connecting financial services and healthcare customers with innovative technology [linkedin-in icon](https://www.linkedin.com/company/argo/) Copyright © 2026 ARGO Data Resource Corporation