Support an Omni-Channel Customer Experience

Today, customers expect their financial institutions to provide seamless service, including Online Account Opening and Loan Origination whenever and wherever they choose. An integrated sales and service desktop can transform a servicing cost center into a sales profit center.

ARGO Connects Contact Center addresses the unique requirements of the financial services industry and increases sales revenue by enabling agents to:

  • Recognize opportunities to meet customer needs on inbound calls
  • Support outbound campaigns
  • Streamline business processes by eliminating manual processes
  • Strengthen relationship management

Download our solution brief to learn more about ARGO’s integrated desktop solution that spans all channels and lines of business, and consolidates customer information, converting the traditional contact center into a customer-centric profit center.