Creating a Solid Foundation for Omni-channel Customer Delivery
With financial services' product offerings largely commoditized, institutions face increasing difficulty sustaining competitiveness based solely on banking products. In a digital world, enhanced customer experience increases opportunity for growth. ARGO’s operating infrastructure directly amplifies customer satisfiers and eliminate known customer dissatisfiers.
In this interview, David Engebos, President and COO at ARGO, addresses the importance of having an innovative technology infrastructure to provide a comprehensive, customer-centric experience to consumers.
ARGO Connects technology infrastructure includes:
- Technology support for transactional elements;
- Data management;
- Multiple channels and devices;
- Omni-channel workflow;
- Analytics; and
- Full digital capability.
Fill out the form on the right to download this interview and learn how our Connects solution can provide the technology infrastructure to support an Omni-channel strategy for your institution.